1. Who we are

Mandarin Monkey is an online Mandarin language learning platform connecting students with Taiwanese teachers for 1-to-1 lessons. We are the controller of your personal data collected through this website.

2. What data we collect

• Name and email address when you register or book a lesson
• Learning preferences and onboarding answers you provide
• Lesson booking history and progress data
• Payment information (processed securely by Stripe — we do not store card details)
• Communications between you and your teacher

3. How we use your data

• To provide and improve our teaching platform and booking services
• To match you with suitable teachers based on your learning goals
• To send lesson confirmations and reminders
• To track your learning progress at your teacher's request
• To process payments securely

4. Data sharing

We share limited data with:

• Teachers — your name, lesson details, and learning goals to prepare your lessons
• Stripe — to process payments securely
• Google Meet — to create meeting links for your lessons

We do not sell your personal data to third parties.

5. Data retention

We retain your data for as long as your account is active or as required to provide our services. You may request deletion of your account and data by contacting us.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data. Contact us to exercise any of these rights.

7. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies.

8. Contact

For any privacy-related questions, please contact us at hello@mandarinmonkey.com.